At REEL COAST GEAR, we believe in the quality and craftsmanship of our products. That’s why every piece of clothing we offer is fully guaranteed against failures in materials or workmanship.

Our REEL Guarantee applies to material or workmanship defects for items owned by the original purchaser. If your RCG garment fails, we will repair or replace it as soon as possible.

Life happens, and your gear might face some challenges along the way—whether it’s fishing hook snags, filet knife accidents, or even the odd shark bite. While these instances aren’t covered by the guarantee, we’ll take every step to repair your garment for a nominal cost, ensuring your favorite piece of gear can stay in action.

1. Gather Your Information

• Locate your original order number.
• Email info@reelcoastgear.com with your order number, a short description of the problem and a few photos.

2. Ship Your Garment to Us

• Wait for our reply. We'll email you the right return address and shipping instructions, so please don't send gear before you hear from us.
• Make sure to keep a record of your tracking number for reference.

We ship from two locations: British Columbia for Canadian customers, and Michigan for U.S. and international customers. Once we've reviewed your claim, we'll email you the right address.

Please contact us before sending anything. That way your claim is on file and your gear gets to the right place.