Shipping policy

Thank you for shopping at REEL COAST GEAR!  The following is our shipping policy where you can find answers to questions you  may have regarding shipping times and rates.

DOMESTIC SHIPPING POLICY

Order processing time

All orders are processed within 3 business days, unless otherwise noted.  Orders are not normally shipped or delivered on weekends or holidays.  

If we are experiencing a high volume of orders, shipments may be delayed.  Please allow additional days in transit for delivery on and around holidays.  If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping rates & delivery estimates

We ship within Canada from British Columbia and within the United States from Michigan. Standard shipping is $8 USD / $12 CAD on orders under 1 lb and $15 USD / $20 CAD on heavier orders, and it's free on orders of $149 USD or more in the United States and $199 CAD or more in Canada. We currently ship to Canada and the United States only.

Shipping Confirmation

You will receive a shipping confirmation number in email form once your order has shipped.  The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

REEL COAST GEAR is not responsible for any customs or taxes applied to your order.  All fees imposed during or after shipping is the sole responsibility of the customer (tariffs, taxes, duties, etc.)

Damages

REEL COAST GEAR is not liable for any products damaged or lost during shipment.  If you received your order damaged, please contact the shipping company that delivered your package.